Our Services
repair & Maintenance services
INNTESSA is one of the fastest-growing companies providing repair and maintenance services in Saudi Arabia, supporting residential, commercial, industrial, and warehouse facilities. Our qualified, industry-trained engineers and technicians are equipped to handle all types of doors, gates, and loading bay equipment, ensuring safety, reliability, and uninterrupted operations.
Nine good reasons why to choose “INNTESSA” for your service, repair and maintenance needs of Doors, Gates & Loading Bay equipment?
When a customer is not getting a standard of service matching the price quoted.
When a customer is facing high cost of repair and service, especially in the off-warranty period.
Very poor attention given by your service provider.
The estimates are incorrect.
Not familiar with the brand and model of the doors, gates and equipment.
Unprofessional service schedules.
Unavailability of spare parts.
No 24×7 support.
Increased repair cost which does not justify the total cost of ownership of the equipment.
Nine good reasons why to choose “INNTESSA” for your service, repair and maintenance needs of Doors, Gates & Loading Bay equipment?
When a customer is not getting a standard of service matching the price quoted.
When a customer is facing high cost of repair and service, especially in the off-warranty period.
Very poor attention given by your service provider.
The estimates are incorrect.
Not familiar with the brand and model of the doors, gates and equipment.
Unprofessional service schedules.
Unavailability of spare parts.
No 24×7 support.
Increased repair cost which does not justify the total cost of ownership of the equipment.
Good reasons to choose INNTESSA
- Our service principles are “Try repair first – Replace later” & “Making the impossible – Possible.”
- Good reputation as INNTESSA is the most preferred MRO (Maintenance, Repair and Overhaul) company in the Kingdom of Saudi Arabia.
- Quality service at an affordable cost.
- Personalized attention by our sales team. Easy to reach, good online presence and on-call repair services.
- Professional service team consisting of highly industry-trained engineers and technicians who are familiar with most brands of doors, docking and loading bay equipment.
- Practical preventive maintenance and service schedules.
- No hidden cost in estimates and no surprise elements.
- Same-day service in the central region. Local service technicians who can be onsite, servicing you more quickly.
- 24×7 emergency after-hours assistance.
- Our service vehicles are stocked with a full supply of onboard parts and service manuals, so most equipment can be back in service the same day.
- Our service team takes note of the complete specifications of your equipment during the first visit and keeps a detailed history of your equipment and work completed, so that while estimating repairs in the future, our customers are crystal clear about the equipment, repair diagnosis, prognosis and possible cost.
- We believe in working through word-of-mouth referrals and recommendations, and not just through personal connections.
Good reasons to choose INNTESSA
- Our service principles are “Try repair first – Replace later” & “Making the impossible – Possible.”
- Good reputation as INNTESSA is the most preferred MRO (Maintenance, Repair and Overhaul) company in the Kingdom of Saudi Arabia.
- Quality service at an affordable cost.
- Personalized attention by our sales team. Easy to reach, good online presence and on-call repair services.
- Professional service team consisting of highly industry-trained engineers and technicians who are familiar with most brands of doors, docking and loading bay equipment.
- Practical preventive maintenance and service schedules.
- No hidden cost in estimates and no surprise elements.
- Same-day service in the central region. Local service technicians who can be onsite, servicing you more quickly.
- 24×7 emergency after-hours assistance.
- Our service vehicles are stocked with a full supply of onboard parts and service manuals, so most equipment can be back in service the same day.
- Our service team takes note of the complete specifications of your equipment during the first visit and keeps a detailed history of your equipment and work completed, so that while estimating repairs in the future, our customers are crystal clear about the equipment, repair diagnosis, prognosis and possible cost.
- We believe in working through word-of-mouth referrals and recommendations, and not just through personal connections.
Equipment in scope under our Service, Repair & Maintenance segment
High Speed Doors
Industrial Sectional Doors
Garage Doors
Rolling Shutters
High-Speed Spiral Doors
Fire Rated Rolling Shutters
- Dock Levelers
- Dock Shelters
- Dock Seals
- Mobile Ramps
- Scissor Lifts
- Material Handling Equipment
Barriers & Bollards
Turnstiles
Sliding & Swing Gates
Speed Gates
Road Blockers
Access Control Systems
High Speed Doors
Garage Doors
Rolling Shutters
High Speed Spiral Doors
Fire Rated Rolling Shutters
- Dock Levelers
- Dock Shelters
- Dock Seals
- Mobile Ramps
- Scissor Lifts
- Material Handling Equipment
Barriers & Bollards
Turnstiles
Sliding & Swing Gates
Speed Gates
Road Blockers
Access Control Systems
Brands we service in repair and maintenance segment
Crawford | Kelly | Loading Systems
| Rite-Hite | Hormann | Blue Giant | Stertil | DoorHan | BG Doors | Entrematic | Dynaco (Entrematic) | BMP | Rytec | Optima | dormakaba | Record | Stanley | GEZE | Boon Edam | PERCo | Tansa | TiSO | Manusa | FAAC CAME | Nice | BFT | Sommer | Key Automation | Beninca | Inkema | Magnetic | Turbo | Ditec
Why is immediate & cost-effective maintenance or repair important for your door & loading equipment?
Reducing downtime – When you need your doors, loading bay and material handling equipment repaired, you want it done quickly because downtime impacts your productivity and profitability.
Reducing total cost of ownership of equipment – Since the customer has already incurred the cost of owning the equipment, it is important to reduce the cost of operations and maintenance, whereby preventive maintenance and timely repairs play an important role in extending its lifespan.
Exclusive services we offer
Corrective repairs with spare parts – In this service, we quote repair charges including spare parts if required.
Corrective repairs with spare parts provided by customer – Here, the customer arranges the spare parts and we only charge the labor at a very competitive price.
Annual Maintenance Contract –We also undertake maintenance service contracts with or without parts for a period of time as per the requirements of customers.
Only parts supply service – We also supply parts to customers who have their own maintenance team. In this service, we provide complete installation manuals and drawings to our customers which help them make their equipment ready.
Customization services – Wherever genuine parts are not available, and the equipment is compatible for incorporating mechanical, electronic changes with local customization, we support our customers with aftermarket parts with the same performance and reliability.
Customer Feedback
Any kind of feedback, positive or negative, plays a very important role in retaining customers as well as in the growth of the company. Our customer service team approaches the customer after each work order is completed, and this feedback guides us to improve our service levels.
Our sales and service teams are known for their super customer-friendly relations and attitude with each of our customers.
If any of our customers have an issue related to our service, they can reach us at info@inntessa.com or by WhatsApp at our centralized mobile number +966 50 714 0854